No Refund Policy

No Refund Policy

Welcome to UniqueLife Merch & Scents. We appreciate your interest and support in our handcrafted candles and room sprays. Please read our No Refund Policy carefully before making a purchase to ensure a clear understanding of our terms.

Policy Overview:

At UniqueLife Merch & Scents, all sales are final. We do not offer refunds or exchanges on any of our products. This policy is in place due to the nature of our handcrafted goods, ensuring each product's quality and hygiene.

Product Satisfaction:

We take pride in the quality of our hand-poured candles and room sprays. Each item is crafted with the utmost care and attention to detail. If you have any concerns or issues with your purchase, please contact us at uniquelifemerch@gmail.com within 48 hours of receiving your order. While we cannot provide refunds or exchanges, we are committed to understanding and addressing your concerns to the best of our ability.

Damaged or Faulty Products:

In the rare event that a product arrives damaged or faulty, please contact us immediately with photographic evidence of the damage. We will assess each case individually and offer a suitable resolution, which may include a replacement or credit for future purchases.

Shipping Policy:

Please note that UniqueLife Merch & Scents is not responsible for any products damaged or lost during shipping. If your order is damaged upon arrival, please file a claim with the carrier. View Full Shipping Policy.

Order Cancellations:

Once an order is placed, it cannot be canceled. We begin processing orders immediately to ensure timely delivery.

Contact Us:

For any questions or concerns regarding our No Refund Policy, please reach out to us at uniquelifemerch@gmail.com. We value your support and are here to help with any inquiries.

Thank you for choosing UniqueLife Merch & Scents. We hope our products bring a sense of joy and tranquility to your space.